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Valve Admits a Mistake, Apologizes with L4D2

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I’ve been following this particular chain of events — not like some kind of blood hound more like someone lost in the woods that crosses the same path a few times while awaiting rescue — that started with a number of (mostly) Modern Warfare 2 players being banned from Steam. Around about 12,000, according to GamesIndustry.biz, which offers a good reporting of what happened but the crux of the matter was that Steam’s anti-cheating measure, VAC, made a mistake. From Gabe Newell himself:

“The problem was that Steam would fail a signature check between the disk version of a DLL and a latent memory version. This was caused by a combination of conditions occurring while Steam was updating the disk image of a game.

“This wasn’t a game-specific mistake. Steam allows us to manage and reverse these erroneous bans (about 12,000 erroneous bans over two weeks).

By way of compensation (and once again showcasing why Valve is one  of the best companies in the business), copies of Left 4 Dead 2 have been offered (alongside being un-banned from Steam). Good on Valve for owning up to the mistake and making amends for it!

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